BEX is the airline industry's premier lost luggage delivery service.
Our main goal is two fold: to alleviate your headaches and mending the relationship with your customer.
Lost, misplaced, and mishandled baggage is a logistical nightmare for both the airline and the passenger. Waiting hours, or even days, to be reunited with luggage can damage the entire customer experience.
We are your last line of defense against losing your customer to your competitor.
Our professional, courteous service can repair a damaged relationship.
We approach the delivery as final point of contact with the passenger.
BEX is part of an airline-oriented service company that has been doing business at JFK for over 40 years.