BEX is the airline industry's premier lost luggage delivery service.
Our goal is twofold: to alleviate your headaches and mending the relationship with your customer.
Lost, misplaced, and mishandled baggage is a logistical nightmare for both the airline and the passenger. Waiting hours, or even days, to be reunited with luggage can damage the entire customer experience.
We are your â€œlast line of defenseâ€� against losing your customer to your competitor.
Our professional, courteous service can repair a damaged relationship.
We approach the delivery as final point of contact with the passenger.
BEX is part of an airline-oriented service company that has been doing business at JFK for over 40 years.